October 6, 2025
Can't I Just Track This in a Spreadsheet?
Why good intentions about tracking design impact rarely survive contact with reality, and what actually works instead.
You're smart. You're organised. You absolutely could track your design metrics in a spreadsheet.
So why don't you?
It's not laziness. It's not lack of capability. It's that tracking impact consistently requires a system of behaviours, knowledge, and narrative building that a blank spreadsheet simply can't provide. Understanding why this matters could be the difference between a stalled career and genuine advancement.
The Spreadsheet Fantasy vs Reality
Here's how it's supposed to work:
You start a new project. You open a spreadsheet. You identify the metrics that matter. You record baseline numbers. You set a reminder to check back monthly. You log updates consistently. You understand what the numbers mean. You synthesise everything into a compelling story just when you need it for your portfolio or performance review.
Sounds reasonable, right?
Here's what actually happens:
You start a new project. You think "I should track this." You maybe open a spreadsheet. The project gets intense. Launch happens. You completely forget about tracking. Three months later, you're asked about impact and you scramble to find any data you can. You have some numbers but no baseline for comparison. You're not sure if the numbers are good or what caused them. By the time you actually need the story for a review or interview, the details are fuzzy and the narrative is weak.
Sound familiar?
The problem isn't that you CAN'T do it yourself. It's that there's nothing systematically reminding you, teaching you what matters, or helping you build the narrative along the way. Good intentions meet reality, and reality wins every time.
Why You Need the Nudges
Let's be honest: you're juggling multiple projects, stakeholder feedback, design critiques, team meetings, and about seventeen Slack channels. Remembering to log a metric on the 15th of each month is simply not going to happen without help.
Memory is spectacularly unreliable when you're busy. The best time to track impact isn't "whenever I remember" or "when someone asks." It's at consistent intervals that let you see trends and patterns. But without prompts, those intervals never materialise.
By the time performance reviews roll around, it's too late. You're left trying to reconstruct what happened months ago, piecing together vague memories and hoping you can find some supporting data. This isn't tracking impact. It's archaeological excavation.
Proactive prompts transform good intentions into actual habits. A reminder that says "Time to log your conversion rate for the checkout redesign" arrives when you need it, not six months after the project ended. It turns tracking from something you mean to do into something you actually do.
The difference is stark. Without prompts, you get "I meant to track that" followed by retroactive scrambling. With prompts, you get real data tracked consistently over time that actually tells a story.
Why You Need the Knowledge
A blank spreadsheet doesn't teach you anything. It sits there waiting for you to know what to put in it. And here's the uncomfortable truth: most designers don't know which metrics actually matter for their specific project.
Should you track conversion rate or time on page? Net Promoter Score or Customer Satisfaction Score? Monthly Recurring Revenue or Customer Lifetime Value? Is 3% conversion good or terrible? What's a healthy retention rate? How do you connect user satisfaction to business outcomes that executives care about?
These aren't rhetorical questions. These are real knowledge gaps that prevent designers from tracking effectively.
You might track "user satisfaction" because it sounds important. But you don't know whether to measure NPS, CSAT, or CES. You don't know what score indicates success. You don't know how to explain to your CEO why this matters more than revenue metrics. You don't know which design decisions actually move the needle on satisfaction.
A spreadsheet holds numbers. It doesn't build your business fluency. It doesn't explain what Monthly Recurring Revenue means or why your CFO cares about it obsessively. It doesn't teach you how design decisions influence retention versus acquisition. It doesn't help you understand the difference between a vanity metric and one that actually matters.
Without this knowledge, you end up tracking the wrong things, or tracking the right things but not understanding what they mean, or understanding what they mean but not knowing how to communicate their importance.
Why You Need Help Building the Narrative
Here's a number: conversion went from 2.3% to 3.1%.
Here's a story: "I redesigned our checkout flow, streamlining it from six confusing steps down to three clear ones. Over four months, this increased our conversion rate by 35%, representing approximately £180,000 in additional annual revenue. The improvement came primarily from reducing drop-off at the payment information stage, where user research had shown people felt overwhelmed by the amount of information we were requesting."
See the difference? Raw data isn't a story. It's just a fact floating in space with no context, no causation, no narrative arc that makes it memorable and compelling.
Most designers wait until they need the story to try building it. Job interview next week? Better put together a case study. Performance review on Friday? Time to figure out what impact you had. Portfolio update for that conference talk? Let's see what I can remember.
By then, the narrative is nearly impossible to construct well. You've forgotten key context. The causal connections between your design decisions and the metric changes are unclear. Other factors have blurred the picture. The emotional journey of the project is lost. You're left with dry facts that don't inspire anyone.
What actually works is building the story as you go. This means logging not just numbers, but context: "Launched new checkout flow today. Simplified from six steps to three. Removed the confusing address validation that user testing showed was causing drop-off." When conversion improves two weeks later, you have the narrative thread. You know what changed and when. You can build a compelling cause-and-effect story because you documented the journey, not just the destination.
Without a system that prompts you to add this context, you won't do it. Your spreadsheet will have numbers in cells, but the story that makes those numbers meaningful will be lost forever.
It's Not Just About Tracking Numbers
There's a deeper benefit to having a system that teaches you as you track, and most designers don't realise it until they experience it.
When you're prompted to track Monthly Recurring Revenue and you learn what MRR means in that exact moment, something important happens. You're not just collecting data. You're building business vocabulary in context. You're understanding what leadership values. You're connecting your design decisions to business outcomes in real time. You're becoming a more strategic designer.
This compounds over time in ways that pure tracking never could. Each project makes you better at identifying what matters. Each metric you track teaches you something about how the business works. Each story you build makes the next one easier. Your business fluency grows project by project, metric by metric.
Compare this to tracking numbers in a spreadsheet with no context or education. You might have data, but you're not growing as a designer. You're not learning to think strategically. You're not building the mental models that help you make better design decisions from the start.
The real transformation isn't just proving impact. It's thinking differently about your work. When you understand how your navigation redesign affects Monthly Active Users, which affects retention rate, which affects Customer Lifetime Value, which affects revenue, you start designing with that entire chain in mind. You become proactive rather than reactive.
You're not just tracking impact. You're transforming how you think about design work, and that makes you exponentially more valuable.
The Real Cost of the DIY Approach
Let's talk about what actually happens when you rely on good intentions and spreadsheets.
Projects finish. You forget to track. Months pass. You have vague claims: "The redesign went well. Users loved it. We got positive feedback." But you have no numbers. No before and after comparison. No concrete evidence.
Six months later, you're in a performance review or job interview. You show your beautiful portfolio work. Someone asks the inevitable question: "What was the impact?" You fumble. You guess. You say things like "significantly improved" or "much better user experience." You sound like every other designer who can't quantify their value.
Meanwhile, a less talented designer who tracked their metrics gets the promotion. Not because their work was better, but because they could say "I increased conversion by 23%, reduced support tickets by 40%, and improved our App Store rating from 3.2 to 4.6 stars." Numbers are memorable. Vague claims aren't.
Every project you complete without tracked impact is a missed opportunity. You're not just losing a data point. You're losing a case study. You're losing proof for your next job application. You're losing evidence for your promotion case. You're losing the chance to build business fluency. You're losing the narrative that makes your work matter.
The opportunity cost is enormous. Over a career, the difference between consistent tracking and occasional scrambling is the difference between having a portfolio full of proven impact versus a portfolio full of pretty pictures that might have done something, you're not quite sure what.
Why Systems Beat Intentions Every Time
You absolutely could track this yourself. You could set up the perfect spreadsheet. You could set calendar reminders. You could research which metrics matter. You could teach yourself business concepts. You could diligently log everything and build compelling narratives.
But "could" and "will consistently do this for years across dozens of projects" are very different things.
The designers who are advancing their careers aren't superhuman. They haven't cracked some secret code of willpower and discipline. They've simply accepted a fundamental truth: good systems beat good intentions every single time.
They use tools and approaches that don't rely on remembering. They've built prompts into their workflow that remind them automatically. They've found ways to learn what matters as they work, not through separate study. They've created systems that help them build narratives incrementally, not retrospectively.
These systems turn tracking from a chore into a habit. They make learning business concepts feel natural rather than like homework. They transform narrative building from a stressful pre-interview scramble into an ongoing process that happens naturally as work progresses.
This is why tools exist. Not because you're incapable, but because humans need structure, prompts, education, and support to maintain behaviours consistently over time. The best designers in the world still benefit from systems that make the right actions easier and more automatic.
What Actually Works
A system that works for tracking design impact needs to do several things simultaneously:
It needs to prompt you at the right time, not when you remember or when it's too late. It needs to teach you what metrics matter for your specific project type, not leave you guessing. It needs to explain business concepts in context so they stick, not as abstract theory. It needs to help you capture the narrative as you work, not reconstruct it months later. It needs to make tracking feel like a natural part of your workflow, not an extra burden.
A spreadsheet can't do any of this. It's a blank canvas waiting for you to already know everything and remember everything and do everything yourself.
The gap between "I should track my impact" and actually having compelling, well-documented impact stories isn't a gap of intelligence or capability. It's a gap of systems and support.
You're brilliant at design. You can be brilliant at this too, not by trying harder, but by using a system that actually works with how humans actually function in reality.
Stop planning to track impact "someday" and start building the habit with support that makes it sustainable.
Ready to stop relying on good intentions and start building real impact tracking habits? Join the Uplift waitlist for the system that makes tracking your design impact as natural as opening Figma.